Privacy Policy
Effective Date: 28 / 11 / 2025
Thank you for visiting RoyalMoroccoAdventure.net (the “Website”). We — Royal Morocco Adventure (referred to as “we”, “us”, “our”) — respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect the information you provide when you browse or book tours with us.
1. What Information We Collect
When you interact with our Website — for example by requesting a quote, booking a tour or activity, contacting us, or subscribing to newsletters — we may collect the following data:
Personal Data
- Full name
- Email address
- Telephone number
- Postal address or mailing address (if needed for bookings or documentation)
- Other details necessary for travel bookings (e.g. passport information, travel preferences, special requirements such as dietary or accessibility needs)
Usage & Technical Data
IP address
Browser type and version, device type
Pages visited, referring/exit pages, date and time of visit
Cookies or similar tracking data to improve our services and user experience
2. How We Use Your Information
We use collected information for the following purposes:
To process your booking requests and manage reservations (tours, transfers, rentals, etc.)
To confirm bookings and send relevant travel documents, confirmations, updates or changes via email, phone or other contact methods
To provide customer support (before, during, and after your trip) — for example answer inquiries, respond to messages, give travel advice, or handle modifications
To improve our services, website performance, and user experience (e.g. personalization, analytics, marketing improvements)
To send newsletters or promotional offers — but only if you explicitly opted in
3. Protection of Your Data
We take the security of your personal data seriously. We implement appropriate technical and organizational measures to protect your information from unauthorized access, accidental loss, misuse, or alteration.
We do not sell, rent, or share your personal data with third parties for marketing purposes without your explicit consent.
4. Disclosure to Third Parties & Links
Our Website may contain links to external third-party sites (e.g. partner hotels, transport providers, payment gateways, map services, social media). Once you navigate to a third-party site, this Privacy Policy no longer applies, and you should review their own privacy practices before sharing any personal data.
We may share your data with trusted partners (e.g. hotels, transportation services, local guides) as necessary to fulfill your booking or travel arrangements. We ensure that such partners are bound to maintain confidentiality and security.
In rare cases, we may disclose personal data if required by law (e.g. regulatory authorities, compliance needs, safety or security obligations).
5. Cookies & Tracking Technologies
We use cookies and similar technologies to enhance your experience on our Website, to analyse trends, track user activity, and collect demographic information. Cookies help us understand how you use the site and allow us to deliver personalized content and offers.
You can manage cookies preferences and disable non-essential cookies via your browser settings. Be aware that blocking cookies may affect some functionalities of the site (e.g. booking forms, saved preferences).
6. Your Rights Regarding Your Data
You have the following rights with respect to the personal data we hold about you:
Access — you can request a copy of the personal data we hold about you.
Rectification — you can ask us to correct any inaccurate or incomplete information.
Erasure (“Right to be forgotten”) — you can request deletion of your personal data when it’s no longer needed for the purposes we collected it.
Restriction or objection — you may ask us to restrict or stop processing your data under certain circumstances.
Withdrawal of consent — if you previously gave consent (e.g. for newsletters), you can withdraw it at any time.
To exercise these rights, please contact us at the details below.
7. Contact Information & Data Controller
If you have any questions about this Privacy Policy, want to access, modify, or delete your personal data, or raise concerns about how we handle your information — please contact:
Royal Morocco Adventure
Email:
Phone:
8. Changes to This Privacy Policy
We reserve the right to modify or update this Privacy Policy at any time. When we make changes, we will update the “Effective Date” above. Continued use of our Website after changes constitutes acceptance of the updated policy. We encourage you to review this page periodically.
9. Consent & Acceptance
By using RoyalMoroccoAdventure.net, submitting booking requests, or providing personal information, you consent to the collection, use, and processing of your data as described in this Privacy Policy. If you do not agree with any part of this policy, please do not use our website or services.